Terms & Conditions
Our Data Protection Statement
Your personal data is safe with us, we do not collect email addresses or forward them to third parties, that would be illegal. Your personal data will be retained for a period of six months following the date of your wedding, at which time it will be deleted. If you require us to delete it at some other point, please email firstname.lastname@example.org with your request. The exception being the documentation HMRC requires us to keep for a minimum of 6 years following our annual tax return. Once the six years has expired any information will then be destroyed.
It is the responsibility of the client to verify the dates, times and addresses are correct on the Booking Confirmation Form.
Cars and dates will only be reserved for 7 days from the first contact, until the full deposit is paid. Bookings are not confirmed until the deposit has been paid. Maximum hire period is 3 hours. A longer maximum hire period can be negotiated.
Deposits are non-refundable and non-transferable. The full outstanding balance must be paid one month prior to the wedding to guarantee availability on the day. Any cancellations must be made in writing or by email. The full balance is payable on cancellations of one month or less prior to the wedding.
In the event of the non-availability (for any reason) of the vehicle agreed to be provided to the client, the proprietor reserves the right to substitute a vehicle, which may not be the same type or colour as the vehicle booked. If the substitute vehicle is of a lower hire rate then only the difference will be refunded.
In the unlikely event that the vehicle ‘failed to proceed’ i.e. broke down on the day, depending on location, timing etc we would attempt to get another wedding vehicle to you as soon as possible.
Classic Wedding Cars will not be responsible for organising substitute transport from another company.
In the event of inclement weather the proprietor reserves the right to cancel the vehicle(s) at short notice and the client will receive a refund of any sum paid.
No responsibility can be accepted by Classic Wedding Cars for any additional expenses or loss incurred by the client thereafter.
Although we will endeavour to meet deadlines, we accept no responsibility for delays however caused i.e. unforeseen extreme traffic conditions, road closures and for restrictions relating to any location.
All vehicles are cleaned prior to departure, but no liability can be accepted for clothing etc, being marked, stained or dirtied by road dirt, exhaust dirt, oil or grease from any part of the vehicle(s).
In the event of any internal or external damage being caused to the vehicle(s) by the client, the clients guests or any other party, the client will be liable for the repair costs in full. The chauffeur may terminate the booking if the client or passengers cause excessive delays, are disorderly or in the chauffeurs’ judgement unfit to travel. No smoking is permitted in the vehicle(s).
The maximum number of passengers to be carried at any one time is 4 in the saloons and 7 in the limousines. This is irrelevant of whether they are adults or children for insurance purposes. Unfortunately, we are unable to carry children under 3 years old, as our cars do not have seat belts fitted. If you do wish to place luggage in the boot we will gladly do so, but it will be your responsibility to remember it. We accept no liability for loss or damage to these items.
In the event of breach of this agreement on the part of the proprietor it is agreed that the liability of the proprietor shall not exceed the fee save where such limitation is not permitted by the Unfair Contract Terms Act 1977.
Unless advised otherwise, we may occasionally use photos of our cars with Brides etc for display purposes.
Bookings are accepted only on condition that the client understands and accepts the above terms and conditions. These come into effect upon payment of the deposit.